Privacy Policy

a. Personal and Contact Information

We may collect the following when you interact with us or use our services:

• Full name
• Email address and phone number
• Mailing address
• Date of birth
• Emergency contact information
• Social Security number (for insurance and identification purposes)
• Payment and billing information
• Insurance information

b. Health Information (Protected Health Information)

When you receive our longevity and wellness services, we may collect comprehensive health-related information such as:

• Complete medical history and current conditions
• Medications, supplements, and allergies
• Laboratory results and biomarker data
• Advanced diagnostic imaging (MRI, DEXA, coronary CTA)
• Genetic and epigenetic testing results
• Microbiome and metabolomics analysis
• Continuous glucose monitoring data
• VO₂ max and fitness testing results
• Neurocognitive assessment data
• Hormone levels and optimization protocols
• Peptide therapy records
• IV therapy and treatment responses
• Wearable device data (when integrated with our services)
• Treatment plans and progress notes

This information is considered Protected Health Information (PHI) under HIPAA and handled accordingly.

c. Website and Technical Data

We may collect non-identifiable usage information such as:

• IP address
• Browser and device type
• Pages visited and browsing behavior
• Geographic location (general area)
• Cookies and tracking technologies

We use the information collected for purposes including:

• Providing personalized longevity medicine and advanced diagnostics
• Developing customized treatment protocols (hormone optimization, peptide therapy, etc.)
• Coordinating care with laboratory partners and imaging centers
• Processing payments and insurance claims
• Scheduling appointments and sending reminders
• Providing follow-up care and treatment monitoring
• Sending educational materials about longevity and wellness
• Offering information about new services and treatment options
• Improving our website and patient experience
• Conducting quality assurance and outcome tracking
• Fulfilling legal and regulatory obligations
• Research and development (using de-identified data only)

We maintain industry-leading safeguards to ensure the privacy and security of your personal and health information, including:

• HIPAA-compliant data management systems
• End-to-end encryption on all data transmissions and storage
• Secure cloud-based electronic health records: [INSERT EHR SYSTEM]
• Multi-factor authentication and access controls for staff
• Scheduling appointments and sending reminders
• Regular security assessments and updates
• Comprehensive privacy training for all employees
• Business Associate Agreements with all third-party vendors
• Secure disposal of confidential information
• Physical security measures at our facility

Nuvé Longevity Clinic adheres to HIPAA regulations for the protection and management of your Protected Health Information (PHI). As a patient, you have the following rights:

• Access: Request a copy of your health records and diagnostic results
• Amendments: Request corrections to your PHI if you believe it is inaccurate
• Restrictions: Ask us to limit how we use or disclose your PHI
• Confidential Communications: Request that we communicate with you through specific channels or methods
• Accounting of Disclosures: Request a list of certain disclosures of your PHI
• File a Complaint: Report privacy concerns without fear of retaliation

To exercise any of your rights, please contact us at contac@nuvehouse.com or call [INSERT PHONE NUMBER].

We do not sell your information. We may share your data with the following entities only when necessary:

• Healthcare providers for treatment coordination and specialist referrals
• Laboratory partners
• Imaging centers for diagnostic procedures
• Regulatory or legal authorities when required to comply with the law
• Emergency situations to prevent serious harm to you or others

All third parties with access to PHI are required to maintain HIPAA compliance and sign Business Associate Agreements.

Our website uses cookies and tracking technologies to enhance your experience and analyze website traffic. You may control cookie settings through your browser preferences. These tools collect data that is non-identifiable and does not include personal or health information.

We may use analytics services such as:

• Google Analytics (with anonymized IP addresses)

For our concierge medicine and mobile IV therapy services, we maintain the same privacy standards whether care is provided at our clinic, your home, office, or other locations. All mobile healthcare providers are trained in privacy protocols and equipped with secure devices.

If you utilize our global health coordination services or travel internationally, your health information may be securely transmitted to partner clinics or healthcare providers in other countries. We ensure appropriate privacy protections are in place for all international data transfers.

Our website may include links to third-party websites, including laboratory partners, imaging centers, or educational resources. These sites operate independently of Nuvé, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting any personal information.

Nuvé Longevity Clinic does not knowingly collect personal or health information from individuals under the age of 18 without parental or guardian consent. Our longevity services are primarily intended for adults 18 years and older.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. In the case of significant changes affecting your PHI, we will notify you by email or through a notice on our website, and may request new consent where required.

If you have any questions about this Privacy Policy or would like to exercise your rights under HIPAA, please contact us:

Nuvé Longevity Clinic,
address: 717 S. E. 2nd St. Suite 203, Fort Lauderdale, FL 33301
email: contact@nuvehouse.com
phone:
website: livenuve.com